
ITIC Americas 2023 Agenda
ITIC Americas 2023 Agenda
Browse sessions and networking opportunities to plan your time at ITIC!
ITIC Americas 2023 Agenda
Browse sessions and networking opportunities to plan your time at ITIC!
5
Mar
Sunday 5 March 2023
15:00 – 17:00
ITIC Americas Registration opens! Meet the Exhibitors
18:00 – 21:00
Las Olas Terrace, Caribe Hilton
Welcome Reception sponsored by Redbridge Assist
The official ITIC Americas opening party! Sparkling conversation in a tropical idyll is on the horizon.
6
Mar
Monday 6 March 2023
09:00 – 10:00
Registration & Networking Coffee sponsored by Nicklaus Children’s Hospital
Start your day at ITIC Americas right. Chat with fellow attendees and grab a coffee in the exhibition area
10:00 – 11:30
Session one: Cruise assistance
As one of the most popular types of holidays for American customers resumes at almost full capacity, it’s vital that insurance products are designed with the appropriate cover, and that assistance companies are prepared to work quickly and effectively to manage medical cases and evacuate or repatriate clients where necessary. Healthcare provision in the Caribbean can be of varying quality, and building the appropriate medical network is essential, so this session will aim to familiarise participants with availability and quality of care in popular cruise destinations.
Speakers
11:30 – 12:00
Networking Coffee Break sponsored by Dana-Farber Cancer Institute
Get refreshed and take a moment to chat with fellow attendees and the ITIC Americas exhibitors.
12:00 – 13:30
Session Two: Disaster Preparedness
Preparedness is the watchword of the day, but what have we learned from the pandemic that healthcare, insurers and tourist organisations can take forward to ensure they are not caught off guard next time there is an event with global implications?
Speakers
13:30 – 14:30
Networking lunch sponsored by Dana-Farber Cancer Institute
14:00 – 15:00
Exhibitor's cocktail hour
After the sessions have ended for the day and you’ve enjoyed a delicious lunch, why not meet our exhibitors with a complimentary Pina Colada in hand and get networking in the Exhibition Hall!
15:00 – 18:00
Departs Caribe Hilton Lobby
Hospital Tour | Centro Médico de Puerto Rico – ASEM
ITIC Americas attendees are invited to sign-up for an optional visit to the Centro Médico de Puerto Rico – ASEM Hospital to tour the facilities and meet the team. Email info@itic.co to book a place.
7
Mar
Tuesday 7 March 2023
08:30 – 09:30
Registration & Welcome Coffee sponsored by Dana-Farber Cancer Institute
Start your day at ITIC Americas right. Chat with fellow attendees and grab a coffee in the exhibition area
09:30 – 11:00
Session Three: Hospital Billing Best & Worst Practice
How can assistance companies be educated to better understand the complexities of managing an international patient and, how can hospitals better understand the complex process of guarantees and approvals from underwriters?
Speakers
Assistant Vice President of Operations and Administration Global Health Care
Atrium Health
11:00 – 11:30
Networking Coffee sponsored by Dana-Farber Cancer Institute
Get refreshed and take a moment to chat with fellow attendees and the ITIC Americas exhibitors.
11:30 – 12:30
Session Four: Attracting & Retaining Staff In Insurance & Assistance
With skilled assistance staff hard to find, and healthcare employee loyalty being tested by significant financial inducements, it’s fair to say international travel insurance sector is facing numerous challenges when it comes to staffing. What are the current best practices on attracting talent and means of retaining staff, including employee wellbeing, avoiding burnout and training best practice?
Speakers
12:30 – 14:00
Networking Lunch sponsored by MAWDY
18:00 – 19:00
Farewell Dinner, Cocktail Hour sponsored by MAWDY
19:00 – 22:00
Hammock Garden, Beachfront at the Caribe Hilton
ITIC Americas 2023 Farewell dinner
Bid a fond farewell to ITIC friends old and new! Enjoy a night to remember with a gourmet dinner and dancing to conclude the conference.
22:00 – 23:59