International Travel & Health Insurance Conferences

ITIC Americas 2024 Agenda

ITIC Americas 2024 Agenda

Browse sessions and networking opportunities to plan your time at ITIC!

Click on a date to jump to the schedule for that day.

2

Mar

Saturday 2 March 2024

14:00 – 18:00

Panama Jungle Experience

Get ready to be whisked away on a wild 4-hour adventure through the heart of the Panama Jungle and the famous Panama Canal. You’ll be surrounded by the sights and sounds of this vibrant country, where monkeys, sloths, toucans, and crocodiles roam free. Your expert guides will share their knowledge and help you spot all the amazing wildlife along the way. So come on, let’s go explore!

3

Mar

Sunday 3 March 2024

10:00 – 14:00

Hospital Tour – The Panama Clinic

The Panama Clinic invites you to take a tour of their hospital, where they proudly showcase their state-of-the-art equipment and industry-leading practices.
16:00 – 18:00 Carnaval Ballroom

Early Conference Registration Open

18:00 – 20:00 AMMI Bar, Sofitel Legend

ITIC Americas Welcome Party sponsored by Redbridge & The Panama Clinic

Get ready to kick off ITIC Americas in style! You won’t want to miss the incredible Welcome Party at AMMI, the Sofitel Legend’s brand new rooftop bar, where you’ll have the chance to meet all of your fellow attendees. We’ll see you there!

4

Mar

Monday 4 March 2024

08:00 – 09:00 Carnaval Ballroom

Conference Registration & Welcome Coffee

Start your day at ITIC Americas right. Chat with fellow attendees and grab a coffee in the exhibition area.
09:00 – 09:30 Murga Tonada Conference Room

Insights into the Panamanian healthcare system

Dr Aponte will share how international insurers and medical assistance companies can get the most out of the local healthcare system, ensuring quality care at a reasonable price.
Speakers
International Business Director
The Panama Clinic
09:30 – 10:30 Murga Tonada Conference Room

Cruise trends and assistance challenges

In this session, we will seek to answer multiple questions: Is the cruise industry recovered from Covid, are there any different health protocols in place for passengers, and what strides forward have been made with regards to medical care and staffing levels onboard ships? When it comes to where people are heading to, what trends are providers seeing, and what challenges might this bring for assistance companies?
Speakers
Sr. Director, Fleet Medical Operations
Carnival Corporation
General Manager
MAWDY Honduras
10:30 – 11:00 Carnival Ballroom

Networking Coffee Break

Get refreshed and take a moment to chat with fellow attendees and the ITIC Americas exhibitors.
11:00 – 12:00 Murga Tonada Conference Room

Using technology to meet the needs of Gen Z travellers – the potential and the pitfalls

This session will delve into multiple facets of tech and how it’s being used to optimise the customer experience for the next generation, as well as consider what the potential pitfalls might be, and what regulatory guidance is in place for insurers as well.
Speakers
Medical Doctor Project Manager
Europ Assistance
Chief Information Officer
TuGo
12:00 – 13:30 Murga Tonada Conference Room

Repatriation vs treatment in situ – centres of medical excellence in the Caribbean/Central America

The Caribbean has many remote and beautiful options for travellers to explore off the beaten track, but when it comes to medical care, where should travellers be sent for quality care at a reasonable price?
Speakers
Vice President of Business Development & Client Accounts
GMMI
International Service Manager
Hospital General Plaza de la Salud
Head of Strategy and Americas Region
Vmarsh Healthcare
13:30 – 15:00 AMMI Bar, Sofitel Legend

Networking Lunch

Enjoy some local cuisine while continuing your meetings and discussions.
15:00 – 16:00 Carnaval Ballroom

Exhibitors’ Cocktail Hour sponsored by Air Ambulance Worldwide

After the sessions have ended for the day, meet our exhibitors with a complimentary cocktail in hand and get networking in the Exhibition Hall!

5

Mar

Tuesday 5 March 2024

08:00 – 09:00 Carnaval Ballroom

Conference Registration & Networking Coffee

Get refreshed and take a moment to chat with fellow attendees and the ITIC Americas exhibitors.
09:00 – 10:30 Murga Tonada Conference Room

Customisation of policies for niche groups

A session dedicated to policy development and updates, examining how insurers are meeting the needs of these groups from a policy design perspective. Furthermore, assistance companies can share how network design should be adapted to the needs of different demographics.
Speakers
Vice President, Head of Passport to Healthcare
Aetna International
Network Provider Specialist
Falck Global Assistance
President, LATAM
Global Excel Management Inc.
10:30 – 11:15 Carnaval Ballroom

Networking Coffee Break

Get refreshed and take a moment to chat with fellow attendees and the ITIC Americas exhibitors.
11:15 – 11:45 Murga Tonada Conference Room

Travel risk deep dive

An opportunity to really go in depth into the risks facing travellers around the world.
Speakers
President & CEO
Global Guardian
12:00 – 13:30 Murga Tonada Conference Room

Adventure travel – a growth industry, but what are the implications?

What are the latest trends and statistics surrounding adventure travel – are people seeking ever more extreme experiences from their holidays? If so, what are the implications for insurers in terms of risks, and are policies keeping up with the coverage demands?
Speakers
Former Minister of Tourism of Panama
Director, External Communications
Allianz Partners USA
Chairman & CEO
Redbridge
13:30 – 14:30 AMMI Bar, Sofitel Legend

Networking Lunch sponsored by UHealth International

Enjoy some local cuisine while continuing your meetings and discussions.
19:00 – 23:00 Ruinas de le Compania

Adios Panama! – Farewell Dinner

End ITIC Americas with a bang and take advantage of your final chance to network. Join us for the Farewell Dinner at the breathtaking Ruinas de la Compania!