NEWS

What’s on the agenda at ITIC Bangkok this week?

12th June 2017

With the ITIC team already in Bangkok ready to welcome you to this year’s ITIC APAC event, we’re looking forward to bringing you a packed agenda and some exciting networking opportunities!

Taking top billing on Tuesday 13 June is a session on the complexities of building high-quality medical networks in the APAC region. With increasing numbers of expatriates and tourists living, working and visiting Asia, the challenge for international assistance companies is to have a deep understanding of the range of healthcare options available to their clients. In some places, it can be relatively straightforward, as there might be only one hospital available, but what about when it comes to evacuating an insured to a regional centre of excellence? Know where your best options are for head trauma in China? What about orthopaedics in Malaysia? Our experts in this session – including Dr Zubin Daruwalla, Director – PwC South East Asia Consulting Healthcare Lead – will demonstrate their in-depth knowledge about the options available to insurance providers.

Japan has seen steadily rising tourist numbers for many years now, and its unique culture, incredible food and diverse landscape is attracting more people than ever before. Add to this the fact that the country is hosting the next Olympic Games, and it’s clear to see why insurance and assistance providers really need to know this market. For those unfamiliar with the medical system in Japan, it can be difficult to negotiate the complexities of professional and personal relationships to ensure that communication breakdowns don’t hamper treatment pathways. For ITIC attendees, though, we are offering a chance to gain insights into this environment through a presentation from Emergency Assistance Japan.

On the afternoon of Wednesday 14 June, our Industry Insights sessions will be a chance for attendees to delve into the details of particular cases, finding out about the fine details of how complex cases were actually managed. There’s a report into how Marm Assistance repatriated a member from Iran back to Germany following a motorcycle crash, and duty of care comes to the foreground in a case presented by Redpoint Resolutions that saw a business traveller taken aside by authorities in India due to having a banned device.

By giving these, and other cases, their own time slot in the agenda, we offer our speakers a chance to demonstrate how they dealt with each case, considering logistics, legalities and challenges that are unique to each one.

This is just a glimpse at a packed agenda designed for the travel and health insurance industry operating within the diverse APAC region. You can view the complete agenda here for details of all the topics being addressed this week at ITIC Bangkok.

ITIJ, our official media partner, will be reporting on the event and interviewing attendees for their Industry Insights. Look out for ITIJ’s full review of ITIC in the July issue. Sign up for ITIC updates and we will share this with you when it is published at the end of the month.

The ITIC APAC agenda is put together with the generous help of our committee of industry experts. Thank you very much to: Dr Peter Morley, Executive Advisor – External International Affairs of Bumrungrad International Hospital; Lily Chen, Managing Director – Employee Benefits of JLT Insurance Brokers Co., Ltd; Fred Yoo, Vice-President International Operations of BUMA; Craig Morrison, Managing Director of Holiday Rescue Travel Insurance (AU/NZ); Purple Tse, Director of Emergency Services of TY Solutions Ltd; Mark Rands, Managing Director of Specialty Group/Intana Global; Madan Vasandani, Medical Director of Global Assistance & Healthcare; Laurent Pochat-Cottilloux, Regional Managing Director of AXA PPP Healthcare; James Howard
Regional Head – Group Personal Insurance APAC of AIG; Sharon Tan, Director of AA International Inc.; Judy Mitchell, Director of Marketing of Bangkok Hospital; Dr Stephen Rashford
Chief Medical Consultant of Covermore Insurance and last but not least, Mandy Langfield, Title Editor of ITIJ!

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