18
May
Sunday 18 May 2025
Social tour – Dune buggies in the Atlas Mountains
Begin your ITIC MEA journey with a thrilling buggy drive through the dunes, giving you a fantastic opportunity to get to know your fellow attendees!
Embark on an adventure in the desert set against the stunning backdrop of the Atlas Mountains. You will have the chance to explore the Takerkoust area on a drive through the palm trees, Berber villages of mud-walled houses, and the Tensift River going towards the Oulad, Mansour and Sidi Ali oases.
Early conference registration
ITIC MEA Welcome Party – sponsored by LGA Group
19
May
Monday 19 May 2025
Registration and refreshments – sponsored by CONNEX Assistance
Healthcare provision in Morocco
The session will encompass a wide-ranging discussion about the public and private provision of healthcare in Morocco. The presentation will cover the reform of the universal healthcare system, quality of care in the public and private sectors, average costs, and availability of and access to healthcare for visitors and expatriates.
Session moderated by Mandy Langfield, Director of Publishing, ITIJ.
Speaker
Learning from experience – and inexperience
This session will discuss how understanding the nuances of the MEA market for Western companies is key to integration and success. Speakers will share insights about what they have learned during their expansion processes, including compliance with local regulations, as well as the challenges of building a reliable medical network, and key differences and similarities between recruiting expats and local staff.
Session moderated by Mandy Langfield, Director of Publishing, ITIJ.
Speakers
Networking break and exhibition
Cross-border medical assistance – cultural awareness and training
In their presentations, panellists will share key cultural awareness highlights for industry employees working in MEA. From religious holidays to recruitment, this session will cover everything necessary to prepare for cross-border medical assistance provision.
Session moderated by Ian Cameron, Managing Director, Voyageur Group.
Speakers
Networking break and exhibition
Insurance distribution in the GCC – embracing technology and understanding regulation
This session will look at answering a variety of questions, such as which the most important insurance distribution channels are now, and which will be in the future. Our speaker will also share how regulatory burdens for partnerships and rising healthcare costs affect an insurer’s ability to grow, and what role insurtechs play in increasing insurance penetration and sustainability.
Session moderated by Mandy Langfield, Director of Publishing, ITIJ.
Speaker
Networking lunch and exhibition
Workshop: Driving business development and growth through LinkedIn
Discover how to unlock the full potential of LinkedIn to drive business growth and elevate your professional brand. In this interactive workshop, you’ll learn proven strategies for using LinkedIn as a powerful tool for business development. Key topics include optimising your LinkedIn profile for maximum visibility, creating compelling content to attract and engage your ideal audience, and building a strong, meaningful network.
We’ll explore practical techniques for identifying high-value prospects and nurturing relationships that convert into tangible business opportunities. Whether you’re looking to establish authority in your niche, expand your client base, or foster lasting partnerships, this session will provide actionable insights to achieve measurable results on LinkedIn. This will be an interactive workshop that will accommodate all your questions!
Session moderated by Mandy Langfield, Director of Publishing, ITIJ.
Speaker
Hospital tour – Clinique International Marrakech
20
May
Tuesday 20 May 2025
Registration and refreshments – sponsored by CONNEX Assistance
Repatriation challenges and solutions in MEA
Whether it’s air ambulance operations or medical escort repatriations, during this session we will investigate the challenges the market is facing and offer potential solutions – from wing-to-wing transfers to airline stretchers, or critical care partners.
Session moderated by Marc Banting, Chief Operating Officer, Voyageur Group.
Speakers
Workshop: Identifying the travel insurance customer and providing the right solution via technology
This workshop will tackle the challenges of low consumer and distributor awareness and explore innovative strategies to increase travel insurance uptake through travel agents and other distribution channels, using technology as leverage. Expect lively discussions, expert insights, and actionable takeaways for driving growth in this dynamic and diverse space and opportunities to tap into new markets.
Session moderated by Marc Banting, Chief Operating Officer, Voyageur Group.
Speaker
Networking break and exhibition
Managing a medical network in a conflict zone
The presentation will address the current political situation in the Middle East and its impact on medical network management. It will highlight recent challenges, such as how sudden escalations of violence and conflict have created communication barriers. Contacts on the ground may not be in their usual locations, healthcare providers might be operating below expectations, and a shortage of equipment and medical personnel can hinder the ability to provide services to clients effectively.
Session moderated by Marc Banting, Chief Operating Officer, Voyageur Group.
