SOMETHING FOR EVERYONE

Browse sessions, networking opportunities and all the other exciting activities ITIC has planned!
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  • Mon 17 Jun
  • Tue 18 Jun
  • Wed 19 Jun

TIME

LOCATION

SESSION DETAILS

SPEAKERS

09:00-17:00

Monday at ITIC APAC

Arrive at the Kowloon Shangri-la ready to network!

Join a tour of the local hospital facilities or set up meetings with key contacts to start your ITIC APAC off right.

Registration will open in the afternoon, before an evening welcome reception.

14:00-16:00

Hospital Tour

16:00-17:00

Registration opens

18:00-20:00

ITIC Hong Kong Welcome reception sponsored by nib

07:00-08:00

ITIC Running club hosted by EMA Global

Start your conference day the right way and join EMA Global for a leisurely 3km morning run along the Hong Kong harbour.

Please note that timings include warm-up and cool-down.  The run will be scheduled from 07:20 – 07:50.

All abilities welcome please confirm your place to info@itic.co

09:00-17:00

Tuesday at ITIC APAC

The first day of conference sessions at ITIC APAC will see experts operating across all sectors of the travel and health insurance industry sharing their insights in topical panel debates. With plenty of time for networking built into the ITIC program, take advantage of networking breaks to connect with suppliers exhibiting their services and key contacts. The evening is free to allow you to plan your own dinner meetings and entertainment!

09:00-10:30

Medical Costs, standards and inflation in the Asian region

Insights and best practices when working with hospitals on the island Cost containment practices in the Asia Pacific region under the microscope from the point of view of the insurer and the hospital. Variations in standards and costs in different countries.

10:30-11:00

Coffee break

11:00-12:30

Exploiting opportunities – how to turn market challenges into market opportunities

Insurers who are willing to adapt their products and marketing approaches to the unique Asian markets are going to see significant growth. What does the Asian consumer want from their travel/health insurer, and what is being done to meet these demands?

12:30-13:30

Networking lunch

13:30-15:00

Telemedicine for expats – mental health support focus

Services are being utilised more for mental health purposes than other types of illness; are insurers catering to the increasing demand for such support services?

Laurent Pochat-Cottilloux

Global Head - Health Reinsurance Partnerships | AXA Healthcare Management (A.R.C.) PTE Ltd

15:00-15:30

Coffee break

15:30-16:30

Industry insights: Cutting through the red tape (Air Ambulance)

China’s myriad of complex laws and regulations can be difficult to navigate. Having a local partner who knows how best to work within these regulations is key.

Dr Winston Jong

Group Medical Director and Group CEO | EMA Global

07:00-08:00

ITIC Running club hosted by EMA Global

Start your conference day the right way and join EMA Global for a leisurely 3km morning run along the Hong Kong harbour.

Please note that timings include warm-up and cool-down.  The run will be scheduled from 07:20 – 07:50.

All abilities welcome please confirm your place to info@itic.co

09:00-17:00

Wednesday at ITIC APAC

Another full day of educational conference sessions with experts from the travel and health insurance industry ready to take your questions and share their experiences operating across the diverse Asia Pacific region. More opportunities to connect with key contacts over coffee breaks and lunch. In the evening, ITIC APAC will conclude with a farewell dinner designed with networking in mind!

09:00-09:30

Travel trends

The introduction of AI into the travel industry, the elimination of travel agents in preference to online bookings, travel services aggregators, big data breaches and hyper-personal customisation of services and expectations have revolutionised travel in the past 5 years, even if the travel industry isn’t openly speaking about it and corporate buyers haven’t been informed.  All this coupled with a revolution in the way international business is conducted, on an anywhere, anytime basis which is no longer anchored to the outdated concept of a physical office, both providers and corporates are trying to align the old with the new. Learn more about the new economy risk factors affecting the travel industry and corporates and the impact it has moving into the next revolution.

09:30-10:30

Fraud insights

1: Helicopter evacuations – update on government action in Nepal

2: Medical provider billing inflation

3: Detection technology – how is AI being used by health insurers?

10:30-11:00

Coffee break

11:00-12:30

Meeting expectations

What do insurers expect from their service providers (assistance companies, hospitals, air ambulance operators, airlines doing commercial transfers), and how can they ensure that these expectations are being met?

Lisa Fryar

Manager Human Resources - Medical Benefits | Emirates Airline

12:30-13:30

Networking lunch

13:30-15:00

Provider network forum

15:00-15:30

Coffee break

19:00-23:00

ITIC Hong Kong Farewell Dinner