ITIC UK Committee

With over 30 years in travel insurance, starting as a Lloyd’s broker, then in retail B2C with Columbus Direct and now at Collinson, Lloyd has enjoyed supporting ITIC over the years, and is still open to new ideas and opportunities. He also chairs the travel committee at the ABI, often working with the UK Ombudsman, the FCA and FCDO to promote our industry and improve customer outcomes.

Heading up Collinson’s £200m+ travel insurance product line, he has responsibility and oversight of all UK & European schemes where Collinson are delivering an insured solution to a client or direct to the consumer. He enjoys travelling, video gaming, golf, and socialising, mostly surrounded by a lovely and patient wife, two grown-up daughters yet to abandon them and a dog who can open doors!

Dominic Rose is the Head of Assistance Network at Crisis24, where he leads the development and oversight of both medical and security provider networks in support of global assistance operations. A clinically qualified nurse with a critical care background, Dominic brings deep expertise in regulated healthcare environments. His experience spans the coordination of complex medical operations, strategic vendor engagement, and the delivery of integrated, high-performing service networks across international markets.

Phil Denman brings extensive expertise in travel and health insurance, international employee benefits, and innovation within the travel insurance sector.

With over 30 years of industry experience, he is now CEO of Capacity Insights, a specialist underwriting MGA that combines deep industry knowledge with a fresh perspective to deliver tailored, customer-focused insurance solutions.

Working with insurance distributors, travel entities, banks, SMEs and corporates, Capacity Insights has a particular focus on creating bespoke travel, health, dental, and personal accident schemes.

Marc’s career started with the company as far back as 1995, on the repat travel desk for Voyageur 24, before ultimately becoming Director of Travel. He is now Chief Operating Officer for the Voyageur Group. From his first ITIC in Global as a delegate in Nassau, Bahamas, and missing just two ITIC Global events since,  he joined the moderating team in Athens 2023 and brings a new energy and style to moderating, and isn’t afraid to ask difficult questions, provoke debate, or laugh at himself.

Ian Cameron is the Founder of the Voyageur Group of which he is the CEO, and which also comprises ITIC, and he is Editor in Chief of ITIJ. He has been involved in events for over 30 years, and as Chairman of the Executive Committee, Ian has been instrumental in developing the ITIC community, bringing industry professionals together to network, share ideas and insights and build their businesses.

Mandy Langfield is Director of Publishing for Voyageur Group. In this capacity, she guides the editorial policy of the company, and ensures the content of the magazines (ITIJ and AirMed&Rescue) is relevant, insightful and valuable to their readers. Furthermore, she is a member of all the ITIC executive committees, consulting with other industry professionals on agenda topics and speaker briefs. 

Tom Bishop has extensive experience of the UK Travel Insurance industry, having initially worked in emergency operations management roles for Europ Assistance, Travelex and RBS Insurance. He then headed up the Direct Line Group travel business, responsible for some of the largest retail travel insurance and Bancassurance partnerships over a period of 14 years. Tom is currently the Head of Travel within the A&H team at Sompo, providing delegated authority underwriting in the UK and Europe as well as global reinsurance capacity.

Mark has spent over 30 years in the general insurance industry across numerous underwriter, broking and distribution roles. He began his career in Australia in the 80’s working for several insurers and brokers with a focus on small commercial and mid-sized corporate business. Having moved to the UK in the early 90’s Mark spent a number of years with General Accident (now AVIVA) working closely with a number of intermediaries to develop small commercial and consumer opportunities.

Since 2004 Mark has spent the majority of his time focused on the Travel Insurance market across a number of disciplines including underwriting, marketing, product and programme management roles and now heads up the Travel Insurance business for Taurus Insurance Services Limited.

Sarah is Commercial Director at The Idol who provide a Travel insurance price comparison service for many of the leading Price Comparison Websites in the UK.  With over 2 decades of experience working in the General and Life Insurance sectors, across manufacturer and distributor businesses, Sarah brings a wealth of experience and a broad perspective, combined with a passion for doing the right thing for customers, her ultimate aim being to make sure customers have the cover they need, at the time they need it and that they enjoy the buying experience!