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ITIC APAC Agenda

Focusing on driving progress in the travel health insurance, medical, and assistance sectors, the ITIC agenda is designed to encourage collaboration, promote best practices, and support industry learning. This is the go-to place to explore expert-led panel sessions, connect through social events, and stay at the forefront of industry developments.

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14 June 2026

sunday

12:00 – 16:00

Taste & Explore Singapore: Cultural walking tour

Discover the sights, sounds, and flavours of Singapore on our City Highlights walking tour through Chinatown, Little India, and Kampong Glam. Explore bustling streets, colourful shophouses and everyday local life, with plenty of opportunities for memorable photos. Enjoy light tastings that reflect each neighbourhood’s culture, from a traditional breakfast in Chinatown to a Teh Tarik tea-pulling experience in Little India – an unforgettable way to connect with Singapore’s rich heritage and dynamic spirit.

15 June 2026

monday

10:00 – 15:00

IHH Healthcare Singapore Hospital Tour

Join a hosted hospital tour of Gleneagles Hospital and Mount Elizabeth Hospital, proudly hosted by IHH Healthcare Singapore.

The tour starts with a welcome and hospital overview, followed by a guided tour highlighting each hospital’s approach to patient care, key clinical areas that demonstrate care capabilities and medevac readiness, and inpatient facilities, including four-bedded rooms and VIP suites.

Gleneagles Hospital offers a warm, reassuring setting with a strong focus on personalised care, while Mount Elizabeth Hospital, recently transformed through Project Renaissance, features refreshed spaces and enhanced facilities designed to support complex care and evolving patient needs.

A networking lunch will be provided, offering an opportunity to connect with peers and hospital representatives.

18:00 – 20:00

LEVEL 5 TERRACE, PARKROYAL COLLECTION PICKERING

ITIC APAC Welcome Party – sponsored by IHH Healthcare Singapore

Start your ITIC APAC experience in style as the sun sets over Singapore’s iconic skyline. This is your chance to start important conversations with industry leaders in this outdoor venue’s tropical surroundings. It’s the perfect setting to relax, connect, and ease into the busy days ahead.

16 June 2026

tuesday

08:30 – 09:30

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Registration and welcome coffee – sponsored by EGA Dubai and MISR Hospital

Ease into the first full day at ITIC APAC with morning refreshments as registration opens. Use this early window to collect your badge, chat with peers, and explore the exhibitor area before heading into the first sessions.

10:00 – 11:00

ALEXANDER ROOM

Navigating Singapore’s healthcare system as a traveller and expat MoH

We start ITIC APAC 2026 with an in-depth look into the local healthcare system, taking into account the regulatory burden on providers and insurers, patient access to public and private care, quality of care, and costs for insurer and patients.

Speaker:

11:00 – 11:30

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Networking break and exhibition

Enjoy some refreshments and head to the Networking Lounge to mingle with attendees.

11:30 – 13:00

ALEXANDER ROOM

Travel trends in APAC and their impact on assistance companies

From cross-border medical care to stunning island resorts and beaches, and an increasing appetite for adventure travel, APAC countries offer a wide variety of options to tourists and expats. What do trends and challenges in the travel sector mean for insurance providers and healthcare institutions?

Speakers:

13:00 – 14:30

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Networking lunch and exhibition

Enjoy lunch with new and familiar faces as you trade insights and explore possible partnerships.

14:30 – 15:30

ALEXANDER ROOM

Medical costs and quality in Southeast Asia

Managing medical costs takes careful balance to ensure the patient’s experience is not affected by an insurer’s need to control the bottom line. Ensuring transparency in billing agreements and contract negotiations, relying on accreditation and building medical networks takes expertise, insights and deep experience.

Speaker:

15:30 – 16:00

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Networking break and exhibition

Enjoy some refreshments and take a moment to chat with fellow attendees and exhibitors.

17 June 2026

wednesday

08:30 – 09:30

CONFERENCE FOYER

Registration and networking coffee – sponsored by EGA Dubai and MISR Hospital

Begin your morning with a coffee and friendly conversations as you settle in for the sessions ahead.

09:30 – 10:00

ALEXANDER ROOM

IPMI – What is driving increased utilisation of international health insurance?

In this session, we will look carefully at what the drivers behind increased utilisation of IPMI policies are, and look ahead to think about how insurance companies can deliver the benefits they are promising.

Speaker:

10:00 – 10:30

ALEXANDER ROOM

Insurance market dynamics – the future of insurance in APAC

An in-depth review of the dynamic insurance market, from customer demographics to underwriting trends, regulatory challenges and more.

10:30 – 11:00

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Networking break and exhibition

Get refreshed and take a moment to chat with fellow attendees and exhibitors.

11:00 – 12:00

ALEXANDER ROOM

Air Ambulance Forum

The chance to learn from peers and colleagues in the air medical community in a session designed for transparent sharing of information and case studies.

12:00 – 13:30

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Networking lunch and exhibition

Savour a delicious meal while engaging in meaningful conversations, exchanging knowledge, and building new relationships with fellow attendees.

13:30 – 14:00

ALEXANDER ROOM

Digital technology in medical care and claims

Making use of the latest technology in a healthcare setting can mean higher costs, but better outcomes – how should hospitals and insurers balance the need for investment with risk? Customers – especially those in APAC nations – have access to on-demand everything in their lives, so why not healthcare? Insurers need to step up their game when it comes to utilising technology effectively to deliver the care their customers expect.

14:00 – 15:30

ALEXANDER ROOM

Medical Directors’ Forum (led by Dr Winston Jong)

For assistance companies, air ambulance professionals, and insurance companies, ensuring that there is an open dialogue with every stakeholder in the travel and health insurance ecosystem means that outcomes can be evaluated and improved upon. In this session, we will encourage participants to share case studies and experiences that highlight where the industry can do better for its patients.

15:30 – 16:00

CONFERENCE FOYER, AND WILLIAM PICKERING BALLROOM

Networking break and exhibition

Refuel with an afternoon coffee break! It’s a great moment to recharge and connect with fellow attendees before sessions resume.

19:00 – 23:00

THE CLIFFORD PIER, THE FULLERTON BAY HOTEL SINGAPORE

ITIC APAC Farewell Party

Celebrate a successful ITIC APAC 2026 in unforgettable style, with front-row views of the world-famous Marina Bay! This show-stopping venue sets the scene for an evening of great food and dazzling entertainment. Raise a glass to making new connections and an incredible few days in one of the city’s most iconic settings.

Anubis logo

Anubis

CONFERENCE BROCHURE

APRIL International Hong Kong

bag insert

EGA Dubai

Attendee list, Event app and registration desk

IHH Healthcare Singapore

Coffee cups, hospital tour and welcome party

Global Excel logo

Global Excel

badges and lanyars

MISR Hospital

Attendee list, Event app and registration desk

Brightcare Assist Logo

Brightcare Assist

event bags

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