Welcome to the desert
Join us for an unforgettable pre-conference networking experience on this ITIC desert adventure. We will collect you from the Oberoi Hotel by jeep and take you on an exhilarating journey across the dunes as we travel to our Bedouin-style camp for the evening.
Enjoy a host of activities including camel rides, henna painting and falcon shows. With plenty of photo opportunities along the way. Your experience ends with a barbecue and buffet dinner, plus live entertainment under the stars. An evening to remember!
Contact the team to book your ticket for just $120.
OPENING KEYNOTE: Healthcare in the region
An introduction to the unique local health system and discussions regarding the challenges faced in catering to a global workforce with differing nationalities and expectations of providers.
Customer engagement in MENA
Are insurance companies offering the right products that customers see as valuable investments? What can the industry do to harness the power and prevalence of mobile technology to encourage take up of travel insurance, and how can travel industry partnerships improve awareness and understanding of the product?
Insurance market trends
An analysis of distribution channels, partnerships, purchasing habits and policy limits for travel and health insurance policies in the region.
Head Accident and Sickness | Zurich Canada
The rise of cross border care
Expatriates and UAE nationals cross borders for care in different Emirates frequently. What are the main procedures for which people travel, and why? How are insurance policies adapted to this market dynamic?
Local knowledge is invaluable in the travel assistance arena, learn from experts who will share unique and challenges cases they have handled which provide a unique insight into operations in throughout the MENA region.
Turkish coffee break hosted by MARM Assistance
ITIC Dubai Welcome Reception
Meet your fellow ITIC Dubai attendees for an evening of culture, cuisine and conversation. More details coming soon.
Cultural training and awareness are essential for international assistance, funeral repatriations and air ambulance sectors. What local cultural norms do you need to be aware of? What limitations do local regulations place on international assistance companies?
Industry Insight – Pop-up hospitals
Providing the right care, at the right time, for the right price, takes skill, knowledge and resources. Making it as easy as possible for insureds to access the care they require is a vital part of the chain, and pop-up hospitals can ensure the patient’s journey is smooth while also allowing the insurance and assistance company to maintain contact with the treating doctor at all times.
Director Global Health | Nicklaus Children's Hospital
Duty of Care
Operating in high-risk destinations comes with a high Duty of Care burden for international operators. How are local assistance companies already working in the MENA region prepared to assist and take the Duty of Care burden away from partner companies in the Western world?
American Hospital Dubai Facility Tour
ITIC and American Hospital Dubai are delighted to extend an invitation to all ITIC Dubai attendees to tour their facilities, and meet with the teams who provide medical care to international patients in the region. Transport will be provided to and from The Oberoi.
ITIC Dubai farewell party hosted by LGA Assistance
Bid farewell to your new friends with dinner and dancing!
More details to come soon.