ITIC Americas Committee

Sergio Abril is a seasoned consultant and global expert in the travel health and assistance industry, with over 20 years of operational experience spanning medical transportation, network development, and cross-border logistics. As the founder of Abril Consulting, Sergio provides strategic advisory services to insurance companies, assistance companies, air ambulance providers, and technology providers, with a particular focus on optimising operations, commercial strategies, and network development.

A dedicated advocate for raising industry standards, Sergio has held leadership roles in esteemed organisations such as EURAMI and USTIA. Since 2018 he has been an active committee member of ITIC Americas, contributing to shaping industry discussions and driving advancements in the travel insurance sector. Throughout his career Sergio has spearheaded global partnerships, enhanced patient evacuation protocols, and delivered innovative solutions to improve operational efficiency, case management processes, and provider identification and utilisation.

Based in the Netherlands, Sergio brings a multicultural perspective to his work, fostering collaboration across diverse markets and stakeholders. His ability to navigate cross-border operations and build strong global relationships positions him as a trusted advisor in the evolving landscape of Travel Health and Assistance.

Cristina is a seasoned healthcare executive, originally from Madrid, Spain, with extensive international experience in the global health sector. Currently serving as the Director of Business Development for Health at AXA Partners US, she brings over a decade of proven leadership in advancing healthcare solutions on a global scale.

Throughout her career, Cristina has demonstrated an unwavering commitment to transforming international healthcare delivery. She previously spearheaded the International Program for one of the ten largest hospital systems in the US, where she was instrumental in orchestrating the seamless delivery of world-class medical care to patients from diverse countries. Her leadership has fostered strategic collaborations with leading global insurers, assistance companies, healthcare providers, and other stakeholders in travel and health insurance, driving innovations that enhance health outcomes and improve patient experiences worldwide.

Cristina’s expertise lies in developing comprehensive cost containment strategies that effectively balance healthcare affordability with high-quality care and exceptional patient experiences across borders. Her deep understanding of the complex journey and unique needs of international patients positions her as a pivotal figure in aligning payers and healthcare providers to meet evolving global demands.

She holds a bachelor’s degree in marketing and communications, a master’s in business administration, and is a certified Lean Six Sigma Green Belt. These academic credentials, combined with her operational expertise, exemplify her commitment to operational excellence, innovative problem-solving, and continuous improvement in healthcare delivery.

Marc’s career started with the company as far back as 1995, on the repat travel desk for Voyageur 24, before ultimately becoming Director of Travel. He is now Chief Operating Officer for the Voyageur Group. From his first ITIC in Global as a delegate in Nassau, Bahamas, and missing just two ITIC Global events since,  he joined the moderating team in Athens 2023 and brings a new energy and style to moderating, and isn’t afraid to ask difficult questions, provoke debate, or laugh at himself.

Ian Cameron is the Founder of the Voyageur Group of which he is the CEO, and which also comprises ITIC, and he is Editor in Chief of ITIJ. He has been involved in events for over 30 years, and as Chairman of the Executive Committee, Ian has been instrumental in developing the ITIC community, bringing industry professionals together to network, share ideas and insights and build their businesses.

Mandy Langfield is Director of Publishing for Voyageur Group. In this capacity, she guides the editorial policy of the company, and ensures the content of the magazines (ITIJ and AirMed&Rescue) is relevant, insightful and valuable to their readers. Furthermore, she is a member of all the ITIC executive committees, consulting with other industry professionals on agenda topics and speaker briefs. 

David joined Jackson Health System, a world class academic medical center in 2021 as the International Program Marketing Manager.  His responsibilities include growing the international market in Canada, Europe, Middle East and Asia.   In addition, working with the domestic market to increase awareness of medical center service lines and increase referrals for specialty services.

David brings over 33 years of experience in the air ambulance/travel health insurance marketplace to the team, over 26 of those were spent with a large Canadian air ambulance operator, where his role was the development and growth of the international market and the development of innovative and collaborative products for their clients.

Currently, David is the Annual Conference Co-Chairman for the Travel Health Insurance Association of Canada (THIA). Alongside his fellow co-chairman and committee, source, produce and present an international conference well attended by members and guests on a yearly basis.  Most recently producing virtual events for their members in response to the global pandemic.

Dr Belilty is the Founder and CEO of LOGIMEDEX, a leading Mexican medical assistance company recognised for its nationwide 24/7 response network and innovative model for pre-, intra-, and post-hospital care. Under his leadership, LOGIMEDEX has become a benchmark in Mexico and is expanding across LATAM, delivering efficient, reliable, and patient-centered solutions for international insurers and corporations.

A graduate in medicine from Universidad Xochicalco (2011), Dr Belilty began his career as an emergency physician in Mexico City. He earned a Master’s degree in Strategic Management of Health Organizations in 2014 and later served as Medical Director of Hospital Medical Center in La Paz, Baja California Sur (2015–2020).

His global perspective, expertise in risk management, and commitment to operational excellence have positioned him as a thought leader in medical logistics and healthcare strategy, trusted by partners across diverse markets.

Edmund Santiago was born 1 October, 1960 in New York City, NY.
He got a bachelor and master degree in Actuarial Science at the University of Iowa, in Iowa City, Iowa.
In 1985 Edmund joined American Life Insurance Company as a Senior Life Actuarial Analyst, then worked in the International Division of Metropolitan Life Insurance Company in New York as an Associate Actuary, and years later was appointed Chief Actuary in the International Division of the highly recognised insurance company John Alden.
In 1995 he was appointed President and CEO of International Reinsurance Managers (IRM) in Miami, Florida, where he was able to identify and develop new clients and create business opportunities.
Edmund later became President and CEO of Redbridge Holding, LLC, where he is a major shareholder and serves as Chairman and Chief Executive Officer of all Redbridge affiliated companies. He is responsible for creating a unique portfolio of products and services, known as the most diverse in the insurance market, offering profitability to clients as well as to investors.
Additionally, Edmund has been a member of the YMCA since 1968, and actively participates as vice-president of the Puerto Rico Overseas Foundation (Proof), and Chairman of the Emilio “Millo” Romero Cuevas Foundation, in San Juan, PR, both institutions dedicated to sponsoring academic studies to young students.

1300 Ponce de Leon Blvd. Ste 103, Coral Gables FL 33134
or: +1(305)232.9040 f: +1(305)232.9040
www.redbridge.cc esantiago@redbridge.cc

Susan Yates, Owner of Resolvia Global Consulting, brings over 25 years of passion and dedication to the global insurance and assistance industries. Her career journey has taken her across continents, with significant periods living and working in Japan and Singapore, as well as travel to over 55 countries. This rich international exposure has shaped Susan’s understanding of diverse cultures and the complexities of helping individuals navigate global healthcare systems.

In her role at Resolvia Global Consulting, Susan is providing bespoke operational, network, and commercial support for health systems, health plans, and other players in the global healthcare industry.

Susan’s commitment to service extends beyond corporate responsibilities; she actively contributes to the industry by serving on the boards of the Global Assistance and Medical Transport Institute (GAMTI) and the Transformative Leadership Program at Shenandoah University.  As a frequent speaker at industry events, Susan shares her insights and expertise, further enriching the field and fostering collaboration among professionals.

Ana Medina is a social communicator and marketing specialist with more than 20 years of experience. She has mainly worked in service companies, developing commercial and marketing strategies. She has been working in medical tourism for 10 years and currently leads the international patient unit of SURA Colombia.